Delivery & Shipping Policy
We strive to ensure your Thrux order reaches you swiftly and efficiently, so you can enjoy your new look as soon as possible!
Shipping Charges
• Free shipping is offered across India for all prepaid orders.
• For Cash on Delivery (COD) orders, a nominal cash handling fee is applicable. Please note, this COD charge is non-refundable if you return your items.
Order Processing
• We aim to fulfill orders as soon as they are placed.
• Your order will typically be dispatched within 1-2 business days.
• Our business days are Monday–Saturday.
• Prepaid orders will be shipped on priority.
Order Delivery Time
• Delivery times depend on your location.
• For most serviceable pin codes, we aim to deliver within 5 days.
• Expected delivery times after shipping are:
◦ Metros: 2-4 days.
◦ Rest of India: 3-7 days.
• There could be a possible delay of 2-3 business days in delivery due to unforeseen circumstances.
Shipping Locations
• We ship all over India.
Order Tracking
• You will receive a unique tracking number from us via email/SMS as soon as your order ships and is sent to our delivery partner.
• You can track your package in real-time using the provided tracking link.
• Alternatively, you will receive an order ID by email and WhatsApp, which you can use to track your package.